Protect
A product that offered immediate financial relief to customers at the onset of the pandemic.
Date
2020
Company
Aura
My Role
UI/UX
Overview
Context
Aura provides affordable, credit-building loans, and financial education to working families in America. When the Covid-19 pandemic hit, underserved communities were hit the hardest and we needed to act fast to protect them financially.
Challenge
A majority of our customers work in the service industry and immediately lost their livelihoods. Our customers could no longer visit our partner stores to make their payments. We needed to offer financial relief options and an online version of our store front B2B product.
Result
A payment portal that offers various financial relief options for customers was built within 2 weeks of the lockdown to protect our customers from taking a hit on their credit score. I was the design lead on this project.
